Experiencing problems with content or articles not loading is uncommon, but if it's happening to you, try the following steps to clear your cache:
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Open the app
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Tap on Profile (top right of the Today screen)
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Select Settings
4. Clear app cache
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Fully close the app and wait a few minutes
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Reopen the app to check if it’s working properly
Ensure you have a stable internet connection, as this can affect the app's ability to load content.
If clearing the cache doesn’t resolve the issue, please contact our support team, including a screenshot of the section where content isn't loading. This will help us assist you more effectively.