If you haven’t received the verification email, here are some common reasons and steps to help resolve the issue:
-
Check junk/spam folder: Please check your email’s junk or spam folder, as the verification email might have been sent there by mistake.
-
Ensure inbox capacity: Make sure your inbox isn’t full and can receive new emails. A full inbox may prevent the verification email from being delivered.
-
Verify email address: Double-check the email address you entered during sign-up for any errors. Even a small mistake could stop you from receiving the verification email.
-
Correct typos: If you spot a typo on the verification screen in the app, you can fix it by tapping the top-left back arrow. Then, sign up again using the correct email address.
-
Resend verification email: If your email address is correct and you’ve made any necessary changes, you can resend the email by selecting the resend option in the app.
By following these steps, you should be able to resolve the issue of not receiving the verification email.