To delete your account or data, please follow the instructions below:
Before you begin: Ensure that your application is updated to the latest version available on the App Store/Google Play Store. The latest version provides granular control over your account and data.
Important: Before deleting your data or account, consider backing up any information you want to keep. We have an Export all data option that can be found in your Profile, by scrolling down to the Data section.
Step-by-step guide:
1. Log in to the application using the account you wish to delete.
2. Open the Profile (located at the top right of the Today screen)
3. Scroll down to the Data section.
4. In the Data section, you will find the option to Delete your data/account.
Important: If you do not see the option to delete your account, it could be due to one of the following reasons:
- You did not create an account.
- You created an account but are not currently signed in.
If you are sure you have an account, please sign in and try again. Otherwise, you can rest assured that your data was stored locally on your device only.
5. You can choose to:
- Only delete Pregnancy+ data
- Delete the app data for both Pregnancy+ and Baby+
- Delete your entire Philips account
Please follow the instructions carefully and pay close attention to any on-screen prompts. Note that deleting your Pregnancy+ or Baby+ account data is irreversible after 24 hours, and account or data restoration will not be possible. Deleting a Philips account may take up to 30 days, as indicated in the on-screen prompts.
If desired, you can uninstall the application from your device.
We take privacy seriously, and by following these instructions, you'll have full control over your account and information.