To delete your account or data, please follow these steps:
Before you begin: Make sure your app is updated to the latest version available on the App Store or Google Play. The latest version gives you more control over your account and data.
Important: Before deleting your data or account, consider backing up any information you want to keep. You can do this by using the Export all data option in your Profile, under the Data section.
Step-by-step guide:
- Log in to the app with the account details you want to delete.
- Open Profile (top right of the Today screen).
- Scroll down to the Data section.
- In the Data section, you’ll find the option to Delete your data/account.
Important: If you don’t see the option to delete your account, it could be for one of the following reasons:
- You haven’t created an account.
- You created an account but aren’t currently signed in.
If you’re sure you have an account, please sign in and try again. Otherwise, you can be confident that your data was only stored locally on your device.
5. You can choose to:
- Only delete Pregnancy+ data
- Delete the app data for both Pregnancy+ and Baby+
- Delete your entire Philips account
Please follow the instructions carefully and be sure to pay close attention to any on-screen prompts. Keep in mind that deleting your Pregnancy+ or Baby+ account data is irreversible after 24 hours, and it won’t be possible to restore the account or data. Deleting a Philips account may take up to 30 days, as explained in the on-screen prompts.
If you wish, you can also uninstall the app from your device.
We take your privacy seriously, and by following these steps, you’ll have complete control over your account and personal information.